- End-to-end application outsourcing.
- Application support and enhancement.
- Monitoring of your mission-critical application.
- Operations support, including help desk.
Types of applications supported
- Microsoft, Java, PHP, etc. based applications
- Windows, Unix, Linux, AS400 environments
- eCommerce websites and applications
- CRMs and Packages
- Assess hosting including moving to the cloud.
- Setting up SLAs based on needs and cost constraints.
- Setting up processes for support, changes, and monitoring.
- Understanding the environment and applications.
- Setting up organization structure including mixed teams with client personnel.