Services offered

  • End-to-end application outsourcing.
  • Application support and enhancement.
  • Monitoring of your mission-critical application.
  • Operations support, including help desk.

Types of applications supported

  • Microsoft, Java, PHP, etc. based applications
  • Windows, Unix, Linux, AS400 environments
  • eCommerce websites and applications
  • CRMs and Packages

Approach

  • Assess hosting including moving to the¬†cloud.
  • Setting up SLAs based on needs and cost constraints.
  • Setting up processes for support, changes, and monitoring.
  • Understanding the environment and applications.
  • Setting up organization structure including mixed teams with client personnel.

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